Find out how and when your Off Threadz order will be shipped, delivered, and tracked:

1. Order Processing

• Orders placed before 4:30 PM (PKT) are processed the same day.
• Orders placed after 4:30 PM (PKT) are processed the next business day, after verification.

2. Shipping Methods & Tracking

• All packages are sent via reliable, traceable courier services.
• You will receive a tracking number via email, SMS or WhatsApp once your order ships.

3. Shipping Charges

• Enjoy Free Shipping on orders above PKR 2,500.
• A standard flat-rate shipping fee applies to orders under PKR 2,500.

4. Delivery Timeframe

• You’ll typically receive your order within 2–5 business days.
  Please note: Blackout periods like holidays or special promotions may cause unexpected delays — we’ll notify you of any changes.

5. Delivery Issues & Delays

• For any delivery delays, tracking issues, or lost packages, our Customer Support team is here to help—reach out via email or WhatsApp.

6. Accepted Payment Methods

• Credit / Debit Cards
• Cash on Delivery (COD)
• JazzCash, Easypaisa, or Bank Transfer (for pre-paid orders)

7. Contact Us

If you have any questions or concerns about the Shipping policy, you can reach out us at:
📧 info@offthreadz.com
📲 (+92) 316-784-4226